The Social Security Administration (SSA) is the federal agency responsible for managing the Social Security program, including disability benefits. Over the past 25 years, we have had many people who have gone through the disability process and expressed reservations or distrust for the people who work for Social Security. In this article, we'll explore some of the reasons why this may be the case, as well as the reality and benefits of working with the SSA.

There are many reasons why people have expressed distrustful of the Social Security Administration (SSA) when going through the disability process. Some of these reasons include:

Inconsistent decision-making: The SSA is responsible for determining whether a person is eligible for disability benefits. However, many claimants feel that the decisions made by the SSA are inconsistent, arbitrary, and unfair. This can lead to feelings of frustration and confusion, and can undermine a claimant's faith in the system.

Long wait times: The disability process can be a long and drawn-out process, with many claimants waiting months or even years for a decision on their claim. This can be especially difficult for claimants who are unable to work due to their disability and are struggling to make ends meet.

Lack of transparency: Claimants may feel that the disability process is shrouded in mystery, with little transparency about the decision-making process. This can lead to feelings of distrust and anxiety, as claimants may not know what to expect or how to prepare for their disability hearing.

Negative experiences with staff: Some claimants may have had negative experiences with SSA staff, leading them to feel that the agency is unhelpful or unsympathetic to their needs. This can further erode trust in the system and make the disability process even more daunting.

Despite these negative experiences, the fact of the matter is that there are many positive reasons to work with the SSA when applying for disability benefits. Here are just a few:

Experienced professionals: Social Security employs professionals with years of experience in the disability determination process. These professionals are trained to evaluate medical evidence and make objective decisions based on the rules and regulations of the Social Security Administration.

Transparent process: The disability determination process is transparent and clearly defined, so claimants know exactly what to expect throughout the process. Social Security provides detailed information on their website about the application process, the criteria for disability, and the appeals process.

Compassionate allowances: For individuals with certain medical conditions, Social Security offers a compassionate allowances program, which expedites the review of disability claims. This program can be especially beneficial for individuals with terminal illnesses or other severe medical conditions.

Local offices: Social Security has local offices throughout the country where claimants can go to ask questions and get assistance with their disability claims. These local offices provide a face-to-face interaction with Social Security staff, which can be reassuring to claimants.

Some people may feel a sense of distrust or frustration when working with the Social Security Administration during the disability determination process. However, it's important to recognize that the majority of SSA employees are dedicated professionals who strive to provide fair and accurate assessments of disability claims. By understanding the process, working with experienced representatives, and being prepared with the necessary medical evidence, individuals can maximize their chances of a successful disability claim. Ultimately, the Social Security disability program serves an important purpose in providing financial assistance to those who are unable to work due to a disability, and it's worth considering all available options for obtaining these benefits.

At di Lorenzo and Wilcox, we understand that the disability process can be overwhelming, and we are here to help. We can guide you through the process,  including help you gather the necessary medical evidence, and represent you at your disability hearing. We are proud to serve clients in Southeast Georgia and the surrounding areas, including Savannah, Waycross, Brunswick, Kingsland/St. Marys and we are committed to helping individuals and families access the benefits they need and deserve..